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CocoBlackHair Return policy


To ensure all our customers are satisfied with their purchase, We now offers hassle-free returns for eligible purchases,Please contact us after you received your package within 7 days.We do not sell refurbished or previously owned products; therefore, in order to return these products to the manufacturer, a 15% restocking fee will be applied for all returned merchandise. Return postage is on buyer.
Once the restocking fee is applied, any balance remaining will be refunded to the PayPal account submitted with your original order

Clearance/Custom wig is not eligible for return or exchange!

Don't cut the lace if you want to return it, we don't accept the return/exchange if you cut the lace, thank you.


CocoBlackHair Repair policy

For wigs need to be repaired

1).Before sending back, it would be better to sending some pics of the wig, so we can check whether it is repairable. We will give instruction on how to send wig back

2).Free repair: wig cleaning; deal with bad tangles.

3).Repair like adding more hair, repair fees around 40$-50$ according the conditions of wig.

4).Repair time is around 1-2 weeks, repair work is same to the procession of a wig production.

5).shipping fee come and back should be charged by customer