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CocoBlackHair Return policy

 

To ensure all our customers are satisfied with their purchase, We now offers hassle-free returns for eligible purchases,Please contact us after you received your package within 7 days.We do not sell refurbished or previously owned products; therefore, in order to return these products to the manufacturer, a 15% restocking fee will be applied for all returned merchandise. Return postage is on buyer.
Once the restocking fee is applied, any balance remaining will be refunded to the PayPal account submitted with your original order

Clearance/Custom wig is not eligible for return or exchange!

Don't cut the lace if you want to return it, we don't accept the return/exchange if you cut the lace, thank you

 

CocoBlackHair Repair policy

 

Our customer can enjoy one Free repair service, it worth $30-$100.Contact us if you want to repair your wig. 

Customer need to afford the shipping fee(both return and reship, reship needs $20).